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Welcome to IMPLAN.com
Tuesday, 31 July 2007

Welcome to Implan.com. Implan.com offers easy access to IMPLAN® information, ordering, and technical support.  Take our guided tour of the site here.   Our support area has been updated and improved. To learn more about your support options, please visit our support page.

Please note that we will be closed Monday, September 1st for Labor Day. You can still place orders on-line.

In recent news, MIG was the subject of a business magazine article entitled  "The Number Factory" . This article appears in the February 2008 issue of "Twin Cities Business" magazine.

In other news, we are now providing fee-based Project Consultation Services. We will work with you on-line, using our Web Ex conference software, to help answer project specific questions as well as provide in-person training. Using this tool, we can show you how to do the project by sharing our computer desktops through a secure internet connection.  You can order project consultation here. Once your order is placed, we will contact you by e-mail to set up an appointment. Please let us know if you would like a demo of this tool.

 
New Prices & 2007 US Data Set
Thursday, 31 July 2008

The Minnesota IMPLAN Group is pleased to announce that the 2007 U.S. data will be available for pre-order starting September 1st 2008.   We are currently expecting to have this data available to you on Oct 1st 2008.    As in the past, if you choose to pre-purchase the 2007 data set, you will receive the 2006 data set to use until the 2007 data is released. This is only applicable for orders placed after September 1st, 2008.

MIG will also be implementing a price change for the IMPLAN product line.  The new rates are scheduled to be effective beginning September 1st 2008.    You may view the new pricing guidelines by clicking here. 

If you have any questions about these changes, please call MIG at 651-439-4421.  Thank you for your business.

 
Support Policy Change
Tuesday, 15 July 2008

MIG has decided on a “web-only” support policy. Please direct all support inquiries to the IMPLAN user support forums. You can still expect the same thorough and timely support you are used to receiving, and you may find that you recieve your answers more quickly than you had previously. We strive to answer all posts to our support forums within three business hours. If you have a confidential question, or do not want to ask your question in a public forum, just post your question in our secure online help system by clicking here, or click on Support on the main menu and clcik on Post a confidential question in the forum. We apologize that we will no longer be able to offer telephone support for products that have already been purchased. MIG is adopting this new policy to serve you better, and so that we can concentrate on new and innovative products like IMPLAN Version 3 and the 2007 data set. Please consider that when you post your question to a public forum, it allows others as well as yourself to benefit from our knowledge, and helps us to provide and even larger knowledge base for all of our customers. If you require immediate assistance, MIG still offers consultation services.

Please note: This policy does not include presales or order-related questions or calls.

 
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Minnesota IMPLAN Group, Inc.
651-439-4421 (Office)
651-472-5703 (Fax) 

1725 Tower Drive West
Suite 140
Stillwater, MN  55082

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